With a strategy of ‘value innovation’, the Mobitel customer always wins. We believe that technology for its own sake is meaningless, and foster an organizational culture that focuses on Customer Centricity. This philosophy which is a way of life at Mobitel has enabled us to build long lasting relationships with our Customers, The features and benefits built into the Innovative packages that we offer are all designed carefully with our customer’s best interest at heart, because “We Care Always”. This has enabled us to achieve phenomenal results.
Mobitel is now in a unique position as the ‘National’ mobile service provider and has positioned itself to be in the vanguard of the mobile telephony sector. From here, we will continue to offer even more value to the most important person on our horizon: our customer.
Currently standing with a customer base of over 5 million Mobitel continued with its strategy positioned around value innovation and customer centricity, making the best out of the technology being used, distribution systems, product portfolio and value added services with heightened acumen focused on customer needs and interests.