‘Odel’ is a household name in the apparel and accessories market, attracting unprecedented footfalls, both local and foreign customers on weekdays and weekends. Softlogic Holdings PLC along with its subsidiary, Softlogic Retail (Pvt) Ltd, acquired Odel PLC in 2014. Softlogic Holdings PLC is one of Sri Lanka’s rapidly growing conglomerates generating revenues of over USD300Mn across its operating sectors — Retail, ICT, Healthcare Services, Financial Services, Automobile, and Leisure.
Softlogic’s apparel cluster possesses the largest international branded apparel and fashion accessory portfolio in Sri Lanka. These branded items complement Odel’s product range giving the shopper a unique experience. The Odel brand has grown and is now expected to reach greater heights with Group synergies coming together. Odel’s stakeholder network has widened to over 800 employees, over 1,000 suppliers and 200 plus factories locally and globally supply Odel with the diverse range of products.
They believe in and work consistently towards ensuring that the merchandise, ambiance and management quality and innovation are not only effective but also evolving. This ethos continues to be the driving force behind our success. The Company revolves around a simple, yet winning philosophy: a relentless search for the highest quality products and services, together with superior customer service that ensures consumer satisfaction and loyalty. Odel stands out as the retailer of choice following the synergies stemming from being part of Softlogic.
Once an order has been confirmed you cannot change/cancel it. However, once you receive the item and wish to exchange it – you may bring the product to any one of our Odel outlets. For help, contact our customer service advisers who will assist you with your request.
If your order has only been partially delivered, this may be because other items are being dispatched from a different location. However, if your order is incomplete or damaged, or if you wish to change or cancel your order contact us on; Tel: + 94 114426400
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